2021-2022 Annual Report


NYSA wants to help provide better everyday lives for all young adults in our region. This begins with every youth having a home. Every night, about 100 youths are not sleeping at home because they don’t have one. The current focus of our mission is to correct that.

Message from CAO

Fiscal 2022 was the second year that NYSA faced the uncertainty of the COVID-19 pandemic. However, our operation had stayed open and served Nanaimo youth through 2021, so we had become comfortable operating in that circumstance. Our programs operated at near capacity throughout the year while our finances continued to improve somewhat. During the year, we were fortunate to be able to move the organization fully onto the Microsoft 365 platform with new laptop computers, which allowed staff to work from nearly anywhere if they had the need. The move also lowered NYSA’s information technology costs while making our network and data more secure.

Looking at our mission in the context of current circumstance, has revealed that we need to be doing more to support youth who are homelessness or at-risk-of-homelessness as this challenge is growing year over year. Youth cannot focus effectively on job training, life skills enhancements or other personal skills building, until they have permanent, safe homes.

Homeless adults have made decisions that caused them to become homeless – young people are homeless because an adult in their lives made decisions that forced them into the situation.  NYSA plans to tackle this challenge going forward: our plan is set out below.

Once again, the success of the organization is due to the continued commitment of NYSA employees. The demands of nonprofit work, especially in the areas of social service, are stressful, demanding and often ignore standard office hours. NYSA staff have embraced this situation and show their passion through the good work that is accomplished. I thank them for their work and I am pleased to be able to work beside them.

– Keith Wilson


Bodacious Goal: Working with our partners and all levels of government, NYSA will create enough affordable and transitional housing so that no youth who wishes a home is without one.

There is a definite need to increase the number of affordable rental units available to young people in Nanaimo. There is also a need for purpose-built transitional housing – where youth are exposed to safe, routine, positive habit-forming behaviours and where they see an opportunity to develop a bright future for themselves.

2021-2022 Metrics:

  • 00 youth housed in transitional housing in 2021-2022
  • 00 youth housed in affordable housing in 2021-2022

2022-2023 Goals:

  • Create a sustainable financial plan for additional transitional youth housing in Nanaimo
  • Develop a business case for another significant affordable housing development for young people and families in our community.

Skills Enhancement

Bodacious Goal: NYSA will develop its skills training sector into a full spectrum training option
that will support youth throughout their employment lifetime.

NYSA’s two employment training programs, DiverseFutures and BladeRunners are well supported in the community. Youth know about the programs, and almost every intake is fully subscribed. Employers participating in the programs are comfortable accepting additional trainees after they have taken a chance on one of our participants. Many of our employers have taken part for many years.

2021-2022 Metrics:

  • 00 youth graduated from BladeRunners training program
  • 00 youth graduated from DiverseFutures training program
  • 00 youth graduated from Rent Smart program
  • 00 youth received their N drivers license in the L2N program

2022-2023 Goals:

  • Continue to grow our employment readiness and life skills programs
  • Develop a youth leadership program and get it funded

Financial Stability

Bodacious Goal: NYSA will create a broad base of support from government, other social service agencies, volunteers, the corporate sector and the community that increases its revenue from non-designated funding sources.

It is common in the nonprofit sector for charities to run lean — there is never enough money to run a program the way it could be run. Typically, funders will not provide for administration or overhead costs to run the agency. Areas such as finance and accounting, agency management, communications and HR are often run off of the side of a program head’s desk. NYSA is typical of an agency in this position. However, this goal focuses energies on developing funding sources that are not program specific. With increased non-designated funding, NYSA will stand a better chance of developing internal strength in management and administrative support.

2021-2022 Metrics:

  • Created Director of Fund Development position and filled it
  • First major fundraiser organized for September 2022 raised in excess of $50,000

2022-2023 Goals

  • Further increase the contribution of non-designated funding from unique fundraising campaigns
  • Conduct a review of options to diversify NYSA’s revenue streams


Bodacious Goal: NYSA will be a financially stable, diverse organization of employees, board members, volunteers and supporters who all work together in their commitment to NYSA’s mission.

NYSA is currently operating efficiently and effectively. However, through a cautious application of increased funding and improved connections with the community-at-large, NYSA will be an even stronger supporter of youth in the region. Diligent use of physical and human resources along with targeted support programs will continue to grow NYSA’s reputation, ability to provide service and impact in the community.

2021-2022 Metrics:

  • Less than 20 volunteers contributed to the success of NYSA
  • New strategic plan to be implemented in the fourth quarter of 2022-2023

2022-2023 Goals:

  • Increase Board size by recruiting three diverse directors whose skill sets add to board capacity
  • Develop a formal volunteer program; recruit and place volunteers throughout the organization

Stories We Can’t Forget

Youth Story

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Staff Story

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Board Story

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Financial Picture

While the effects of the pandemic continued to play a role, increased costs and a buoyant economy put pressure on NYSA’s operations. Our partnerships with Snuneymuxw First Nation, Central Vancouver Island Multicultural Society and other agencies continued to expand our ability to reach youth where they are, rather than wait for them to discover NYSA. This has assisted NYSA in meeting its financial targets as well as providing much needed services in our community.

Income Distribution

Expense Distribution

Chart by Visualizer
Chart by Visualizer

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NYSA acknowledges our work takes place on Coast Salish territories and primarily the lands of the Snuneymuxw and K’òmoks peoples.