Reporting to the CAO of the Nanaimo Youth Services Association (NYSA) through the Program Director of the DiverseFutures (DF) program, this leadership and strategic position with educator responsibilities will:
- Serve as manager of the successful delivery of the DF Program in NYSA’s Comox Valley office location and, as the senior staff person in this office, will also serve as overall manager of that office location, and so be directed by the DF Program Director in the delivery of the Comox Valley DF program and, as required, be directed by NYSA’s CAO in the office operations of that NYSA location.
- Be responsible for the overall success of the DF program in Comox Valley and as per its funding agreement, including:
- a. Ongoing project management and monitoring of the program in Comox Valley, including:
- respond to telephone, e-mail, social media and other enquiries of the program;
- draft or respond to correspondence (whether in paper or electronic form);
- support the Program Director and Administrative Coordinator in the design and development of the DF skills training calendars to be implemented in NYSA’s Comox Valley location and, if directed by the Program Director and within the terms of the funding agreement, contact prospective workshop facilitators / trainers, negotiate trainer fees, and confirm trainer availability in a contractual writing style;
- manage supplier relationships, including ensure receipt & payment of invoices;
- in co-ordination with NYSA’s Bookkeeper and Accountant, manage personal supports, transportation, stipends, and wage subsidy payments for program youth;
- recraft NYSA-approved documentation of the program per every intake to align it with adjusted particulars and dates of each intake;
- implement, co-ordinate, manage and ensure the currency (i.e. timeliness) of the DF filing systems (both paper and electronic) in Comox Valley as aligned with NYSA’s and the DF filing system framework, and maintain the confidentiality of these files;
- supported by the program’s Administrative Coordinator, collect and tabulate program statistics on all participants, as aligned with metrics agreed to with the program’s funder;
- engage with other program and NYSA staff to create, design, and produce ads and marketing flyers and communications materials to promote the program, including for online (e.g. social media, Craigslist, Kijiji, Indeed, other) and public (outdoor) posting;
- support the development and preparation of regular status reports on the program;
- complete data entry into the GCOS online client management system of the Government of Canada including, as requested, reporting on program youth participants;
- develop Comox Valley-related DF program materials;
- participate in organizational strategy, planning and co-ordination meetings; and
- as required, represent the DF program and NYSA at public meetings and events.
- Conduct intakes, interviews and assessments for the selection of participants into the program in Comox Valley using NYSA-approved forms and documentation.
- Implement and ensure follow-through on the DF skills training calendar for NYSA’s Comox Valley location, as agreed to with the DF Program Director.
- Develop working relationships with youth in the program and work with them in areas of motivation, attendance, discipline and inspiration through re-framing, honest communication, empathy and self-understanding.
- Build-upon and enhance existing (i.e. I-SPARC) community partnerships and foster/create new community relationships for NYSA and the DF program through ongoing communication and networking with stakeholder and community partners (NGOS, business, government).
- Support program youth in gaining job-search competencies;
- Supported by the program’s Job Coach and Administrative Coordinator, identify, foster, develop and establish new or build-upon existing NYSA employment relationships to help youth secure employment., including:
- a focus on “Quality Employment Opportunities”, a requirement of the program’s funding agreement;
- manage employer relationships for the program in Comox Valley;
- obtain specific job leads and negotiate job placement opportunities;
- locate and match job opportunities between program youth and employers;
- schedule daily prospecting/cold calls and face-to-face meetings with employers;
- promote and market program youth to the employer community;
- facilitate a successful workplace orientation;
- identify supports and accommodations for youth to transition or adjust to new worksites;
- provide job retention and mediation support to resolve problems or issues on the job site by conducting regular and consistent follow-up to program youth and employers;
- offer employment maintenance support and travel to work sites as needed;
- solicit and document feedback from employers as required;
- maintain contact, monitor program youth and assist those who have been terminated or laid off in finding suitable re-employment; and
- match knowledge of labour market to strengths and abilities of program youth.
- Engage in general research activities for the DF program, including:
- conduct online (e.g. searches of web-based resources) and paper-based research;
- review and analyze program files and documents to help compile and prepare program reports;
- engage in labour market analysis and develop related backgrounder documents.
- As requested, facilitate career and soft-skills training workshops held for the DF program in NYSA’s Comox Valley location and on occasion in NYSA’s Nanaimo location, using the learning framework and workshop PPT decks as developed by NYSA
- Other duties as assigned.
Qualifications and Requirements:
- Post-secondary education in an area related to NYSA’s operations (e.g. Career Development, Counselling, Education, Social Sciences, or related field), or an equivalent combination of experience and education.
- Proficiency with Microsoft Office (MS Word, Excel, & PowerPoint).
- Approachable, open-minded and self-aware when communicating with youth while maintaining a professional demeanour in one-on-one and group settings including in difficult situations.
- Professional, adaptable, flexible, and outgoing personality with strong interpersonal and communication skills.
- Ability to work with youth from or with diverse backgrounds or cultures or identifications, wide points of view, or from marginalized or vulnerable populations, and to engage with respect and without judgment.
- Cultural sensitivity and an awareness of reconciliation with Canada’s Indigenous Peoples.
- Ability to create, compose and edit written materials with an eye for detail and accuracy.
- Self-motivated, able to work independently and as a team player, show initiative and take responsibility.
- Successful completion of a Criminal Record Check and Vulnerable Sector Check.
- Hold a Class 5 BCDL, have access to a vehicle, and able to travel between NYSA’s Comox Valley and Nanaimo offices on occasion (with travel expenses reimbursed by NYSA).
- Occasional evening and weekend work may be required.
Contract length: 18 months
Expected start date: 2021-10-18
Job Type: Full-time, Contract